Talk to a Nurse,
Anytime,Anywhere,
In your language.

Medical Assistance For International Patients

Explore Plans

Simple. Assured.

You came to Japan for new sights, flavors, and stories. Not to spend the day in a hospital waiting room.

Travel is short. That is why our mission is to bring you back to your journey.

We guide you in selecting the most appropriate medical facility for your needs.

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Save Time.

Get Better Care.

No long explanations.
No guessing games.
We create a clear, professional medical summary so you do not have to explain everything from the beginning. Just show it at the reception.

*The format and content of our medical summaries comply with the referral documentation standards established by the Ministry of Health, Labour and Welfare (MHLW) and NSH guidelines.

ABOUT

What We Do.
What You Need to Know.

Find the Right Clinic.

We match you with the most suitable clinic or hospital — based on your symptoms, location, and urgency. You no longer need to worry about visiting the wrong clinic or being passed around.

Need a same-day CT, MRI, or blood test? We’ll guide you to the right hospital—fast, accurate, and appropriate for your case.

Real Nurses, Real Support.

No bots. Not just replies. When you need help, you want more than speed.You want someone who understands. Our licensed nurses respond quickly, with empathy and clarity. We support you via chat— person to person.

Clear. Legal. Ethical. Always.

Every service we offer follows Japan’s medical regulations—with integrity, care, and transparency. We operate within Japan’s medical laws and ethical standards.

Home Visit Arrangement.

You won’t be alone — even during the most urgent hours.

We arrange licensed doctors to visit you at home, when your condition makes it difficult to visit hospital. You can receive medical attention safely, without the stress of leaving your room.

Medical Summary for Smooth Visits.

We create a medical summary that helps explain your condition quickly and clearly from the moment you check in.Simply show your summary at the reception or during your consultation.

Backed by Professionals.

Supervised by Specialists. Trusted by Patients. Our network includes doctors, radiology technicians, and lab technologists. They oversee and support everything we do to ensure the care you receive is safe, sound, and efficient.

Available in 75 languages.

We can support you in 30 languages via real-time chat.
Support in 75 languages is available for Nurse Visits (Tokyo Only).

Nurse Visit.

We also connect you with experienced nurses who can provide on-site support and care. A licensed nurse will meet you at your hotel or convenient location for in-person consultation, help you choose the right hospital, escort you to your appointment, and assist with picking up your medication.In certain cases, a nurse will accompany you to a 24-hour emergency clinic or support you during ambulance transport if required.

Understanding
Beyond
Words.

Specialties We Support

We’ll help you find the right care based on your symptoms.

商品

Choose Your Plan

We offer personalized support from simple consultation to full concierge services with translation and local arrangements.

All services are provided by certified professionals includes doctors, Nurses, radiology technicians, and lab technologists.

*Additional charges may apply for some services.

Get Start

1. Our service is designed to support, not replace, hospital care.

Our nurses do not perform medical procedures such as diagnosis, prescription, or medical treatment. In case of emergencies or clinical needs, they will promptly connect you to appropriate medical facilities and professionals.

What our nurses can do outside hospitals:

Measure vital signs (temperature, pulse, blood pressure, SpO₂, etc.).
Observe and record symptoms.
Support prescribed medication adherence.
Assist with daily living (hydration, mobility, hygiene).
Escort and support during hospital visits.
Provide medical interpretation and translation support.
Offer health education and self-care guidance.
Initiate response and coordinate with emergency services if needed.

We are not a substitute for emergency response systems. In an emergency, call 119 immediately.

2. Pricing transparency

All fees and services are clearly outlined before booking, with no hidden charges. If you have any questions, please contact us — our team is here to ensure you feel safe and informed.

3. Service area

This service is currently available within central Tokyo (mainly the 23 wards). For other regions, please contact us — we will do our best to assist or offer a referral.

Service availability may be limited by region, hospital policy, or resource constraints. We cannot guarantee service provision outside the designated area.

4.Refund policy
We will make every effort to arrange a reservation at the requested medical institution. However, reservations may not be possible due to limited availability or hospital-side conditions, or refusal by the medical institution based on their assessment.
In such cases, we will refund the service fee after deducting a handling fee of 2,000 JPY (tax included).

FAQ

Yes. Our team supports 75 languages. We’re Japanese nurses who speak English.However, we can communicate with you in 10 major languages through live two-way translation.

Even if your language is not one of the 10, our words can still be instantly translated into over 74 languages, With our combination of live voice interpretation and chat support, we're ready to help you in virtually any language.

Japan’s healthcare system is renowned for its high standards, meticulous attention to detail, and expert medical professionals. Japan is a global leader in medical technology, particularly in diagnostic imaging. The country boasts the highest number of MRI and CT scanners per capita in the world with 107 CT units and 52 MRI units per million people, significantly surpassing the OECD average 25. This ensures faster access to diagnostic services with minimal waiting times. Additionally, Japan is at the forefront of robotic surgery, regenerative medicine, and cancer treatment, offering world-class healthcare solutions.　　

The exact cost varies depending on the hospital. If you have travel insurance, you may be eligible for reimbursement, so please contact your provider for details.

Compared to countries like the United States and some European nations, Japan offers affordable medical services without compromising quality. For instance, MRI scans in Japan cost a fraction of what they do in the U.S., while maintaining high accuracy and efficiency. Transparent pricing and efficient medical services make Japan an attractive option for those seeking high-quality care at reasonable costs.