Real understanding.
Real communication.
Real care.
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Forgot your medication.
And you don’t know what to do next.
Feeling unwell, unsure where to go.
You just need someone to guide you.
Don’t speak Japanese.
But you need help right now.
Not sure if your insurance works here.
And no one seems to have the answer.
Minor injury or burn.
But you’re not sure how serious it is.
Not sure if it’s hospital-level.
But you need someone to help you decide.
Understanding Beyond Words.
What does someone really mean when they say,
“I have a stomachache”?
Is the pain in the lower right side? The left? Or perhaps the upper middle?
Is it sharp and stabbing, or dull and heavy?
Are there other symptoms like fever, vomiting, or diarrhea?
A single phrase like “I have a stomachache” can hide dozens of different possibilities.
At CUREVEL, we don’t just translate words—we interpret what lies beneath them.
With years of clinical experience, our team of registered nurses uses careful observation, deep listening, and medical insight to uncover what the patient really means—even when they’re not sure how to express it themselves.
We clarify vague or ambiguous complaints and organize the underlying information so that the receiving medical facility can understand precisely what’s going on and respond appropriately.
We Don’t Just Translate Words.
We Translate Needs.
As registered nurses with clinical experience, we listen carefully, observe closely, and uncover the symptoms and concerns behind your words and organize that information so the medical staff you meet can understand clearly and respond appropriately. This knowledge is something you cannot find through a search engine.
Need a same-day CT, MRI, or blood test?
We’ll guide you to the right hospital—fast, accurate, and appropriate for your case.
Our mission is to ensure that no one is left untreated simply because they could not be understood.
Navigating hospital reception in Japan often involves complex paperwork and language barriers. Without support, many foreign visitors spend over an hour just checking in, even before they see a doctor.
Worst of all, delays may worsen your condition while you’re traveling.
With Curevel, we handle everything beforehand so you get the care you need without disrupting your travel plans.
What We Do.
What You Need to Know.
01
Find the Right Clinic.
We match you with the most suitable nearby clinic or hospital — based on your symptoms, location, and urgency. All in a few taps. You no longer need to worry about visiting the wrong clinic or being passed around.
02
Medical Summary for Smooth Visits.
We create medical summary that help you explain your condition quickly and clearly from the moment you check in.
Simply show your summary at the reception or during your consultation.
03
Real Nurses, Real Support.
No bots. Not just replies. When you need help, you want more than speed.You want someone who understands. Our licensed nurses respond quickly, with empathy and clarity. We support you via chat, call, or video — human to human.
04
Insurance Claim Assistance.
Need to file for reimbursement?
We help translate documents and guide you through your insurance forms step-by-step.
05
Backed by Professionals.
Supervised by Specialists. Trusted by Patients.Our network includes doctors, radiology technicians, and lab technologists. They oversee and support everything we do.All working with us to ensure the care you receive is safe, sound, and supported.
06
Clear. Legal. Ethical. Always.
Every service we offer follows Japan’s medical regulations—with integrity, care, and transparency.We operate with full respect for Japan’s medical laws and ethical standards.
07
Available in 75 languages
We can communicate with you in 30 major languages via real-time chat.
Support in 75 languages is available for Nurse Visits (Tokyo Only).
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Excellence.
More Affordable.
Japan has long been a global leader in advanced medical technology, precision care, and exceptional standards.
Now, thanks to a favorable exchange rate, that world-class care is more accessible than ever.
In fact, patients can save up to 85% compared to treatments in the US or Europe—without compromising quality.
You’ll find:
– State-of-the-art facilities
– Highly skilled professionals
– Shorter wait times
– Transparent, cost-effective pricing
Whether you're seeking advanced treatment or preventive care, Japan offers an ideal setting for safe, affordable, and reliable medical travel.
Save Time.
Get Better Care.
No long explanations.
No guessing games.
We create a clear, professional medical summary—so you don’t have to explain everything from scratch. Just show it at the reception.
You can feel seen, heard, and treated right.
Stay on Track. Feel at Ease.
You came to Japan for new sights, flavors, and stories. Not to spend the day in a hospital waiting room. We're here to help—so you can keep going. Because your time here is limited.
We help you get the care you need, so your memories aren’t made in a waiting room.
Simple. Assured.
Healthcare systems vary greatly by country, and Japan’s process, costs, and procedures can be difficult to understand. We provide clear explanations of how the Japanese medical system works and guide you in selecting the most appropriate medical facility for your needs.
*The format and content of our medical summaries comply with the referral documentation standards established by the Ministry of Health, Labour and Welfare (MHLW) and NSH guidelines.
Specialties We Support
We’ll help you find the right care based on your symptoms.
Internal Medicine
Fever, infections, heart, lungs, digestion, and diabetes.
General Surgery
Appendicitis, hernia, and minor outpatient procedures.
Dermatology
Rashes, eczema, acne, and insect bites.
Orthopedics
Fractures, joint pain, back pain, and sports injuries.
Gynecology
Menstrual concerns, UTIs, and pregnancy-related care.
Pediatrics
Fevers, coughs, rashes, and vaccinations for children.
Emergency Medicine
Injuries, chest pain, allergic reactions, and urgent symptoms.
STD / Sexual Health
HIV testing, gonorrhea, chlamydia, syphilis, herpes, warts, PEP.
Choose Your Plan
Select the most suitable plan for your needs. We offer personalized support from simple consultation to full concierge services with translation and local arrangements.
All services are provided by certified professionals with multilingual capabilities and extensive experience in Japan’s healthcare system.
*Additional charges may apply for some services.
Each plan is designed to provide support for one person.
To ensure that everyone receives the attention and care they deserve, we kindly ask that each person requiring a consultation or service be booked under a separate plan. This helps us maintain the quality and efficiency of our services for all our cliens.
3-Day or 7-Day Follow-up Support
Your personal medical assistant — just a message away, for 3 full days.
Included:
Medical Q&A
Ask questions about symptoms, medications, or general health concerns.
Prescription Support
We help you find nearby pharmacies that accept your prescription.
Explanation of Test Results & Medications
Send your reports — we’ll explain what they mean, in simple language. For an official translation of your medical certificate, please select the Global plan
Availability:
Unlimited messaging for 72 hours after activation.
The Global Plan includes unlimited chat support for 7 days.
30-Language Support
Connect in the language you’re most comfortable with. It’s not just a chatbot—our real human voices and words are here to communicate directly with you, across 30 languages.
Available in English, German, Spanish, French, Russian, Arabic, Hindi, Italian, Turkish, Chinese Mandarin, Portuguese, Traditional Chinese, Korean, Dutch, Swedish, Danish, Norwegian, Finnish, Greek, Hebrew, Bengali, Thai, Vietnamese, Filipino (Tagalog), Malay (Indonesia), Romanian, Polish, Czech, Ukrainian.
75-Language Interpretation
Support in 75 languages is available for Nurse Visits (Tokyo Only). For chat and phone support, we offer assistance in 30 languages only.
Available in Afrikaans, Albanian, Amharic, Arabic, Armenian, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Brazilian Portuguese, Bulgarian, Burmese, Cantonese, Catalan, Cebuano, Chinese (Simplified), Chinese (Traditional), Chichewa, Corsican, Croatian, Czech, Danish, Dari, Dutch, English, Esperanto, Estonian, Filipino, Finnish, French, Frisian, Galician, Georgian, German, Greek, Gujarati, Haitian Creole, Hausa, Hawaiian, Hebrew, Hindi, Hmong, Hungarian, Icelandic, Igbo, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Kurdish, Kyrgyz, Lao, Latin, Latvian, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Malayalam, Maltese, Maori, Marathi, Mongolian, Nepali, Norwegian, Panjabi, Pashto, Persian, Polish, Portuguese, Romanian, Russian, Samoan, Scots Gaelic, Serbian, Sesotho, Shona, Sindhi, Sinhala, Slovak, Slovenian, Somali, Spanish, Swahili, Swedish, Sundanese, Tagalog, Tajik, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Xhosa, Yiddish, Yoruba
Document Translation
We translate your medical certificates, receipts, and referral notes.
Supports English, Chinese, Korean, French, Spanish.
Delivered in PDF format, ready to submit to your insurance company.
Included in the Global Plan.
No additional fees apply.
Interpretation Arrangement
We provide real-time interpretation during your consultation via Zoom.
Available in English, Chinese, Korean, and Spanish.
Fee:
¥3,000 per 30 minutes
Interpreter coordination and platform setup included.
Home Visit Arrangement
We coordinate with home-visit doctors for patients who are unable to visit a clinic.
Includes communication with your hotel’s front desk or concierge when necessary.
Currently available in major urban areas only.
Fee:
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Arrangement fee: ¥1,000
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Doctor’s consultation and medication costs billed separately by the medical provider
Home visit fees are billed directly by the medical provider. Charges vary based on your condition.
Nurse Visit (Tokyo Only, 75 Languages Available)
A licensed nurse will meet you at your hotel or tourist location for in-person consultation, help you choose the right hospital, escort you to your appointment, and assist with picking up your medication.
In case accompany you to a 24-hour emergency clinic or support you during ambulance transport if needed.
You won’t be alone — even during the most urgent hours.
On top of everything included in the Global Plan, you’ll also receive:
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In-person consultation
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Escort and interpretation during the visit
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Pharmacy and prescription support
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Escort to emergency clinic
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Ambulance coordination and accompaniment
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Interpretation during medical consultations
All travel expenses for our nurse to reach your location are included.
No hidden fees. All services are clearly listed.
Fee:
Day Time(7:00–18:00)
¥40,000 up to 3 hours
+¥5,000 per additional 30 minutes
Night Time (18:00–7:00)
¥70,000 up to 4 hours
+¥5,000 per additional 30 minutes
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How much does the treatment cost?Treatment is provided on a self-pay basis (not covered by public insurance). The total cost depends on the patient’s condition, so please contact us for details.
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Can elderly patients undergo this treatment?While the treatment itself may require only one session, preparation for the treatment takes about 3 hours, preparation on the day of the treatment takes about 2 hours, and the treatment lasts for 1 hour. Patients must maintain the same position during the treatment, but the preparation periods require changes in posture, such as standing up and sitting down, which demands a certain level of physical fitness. The treatment preparation can be challenging for individuals who have difficulty climbing stairs. Generally, those who are bedridden or constantly require a wheelchair are not suitable candidates for this treatment.
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Can I explore Japan during the day and receive treatment in the evening?Yes. Among the hospitals we partner with, some offer evening radiation therapy sessions, with treatment available until around 10 PM. This allows patients to enjoy sightseeing or other daytime activities before receiving care in the evening.
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Is it possible to have a consultation just to get information?Yes, consultations are available. Please prepare the following documents with the help of your primary care physician: -Referral letter or medical information summary -Treatment data, including: -Medical images (CT, MRI, PET, etc.) -Blood test results -Pathology reports -Records of any previous radiation treatments (treatment plans, dose summaries, etc.)
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How is BNCT administered?There are several types of boron, but the type used in BNCT is called 'boron-10'. Boron-10 has a propensity to react with very low-energy neutrons, known as 'thermal neutrons'. Initially, a special solution containing boron-10 (10B) is administered to the patient through an IV drip, causing the boron-10 to accumulate in cancer cells. Subsequently, the affected area is irradiated with neutron beams from outside the body. These neutron beams have very low energy, and thus minimal impact on the human body. However, when these neutrons collide with boron-10, a nuclear reaction occurs, producing radiation (alpha particles and lithium-7 nuclei). These two particles travel only a very short distance—about the size of a single cell—which allows the energy to be concentrated inside the cancer cells and that is why selectively destroys them Thermal neutrons can only travel a limited distance, which means BNCT might not be suitable for tumors located deep inside the body. Even so, the ability to target cancer cells at the cellular level represents a new and promising approach that was not possible with traditional radiation treatments.
1.Our nursing staff are carefully scheduled to ensure quality and safety.
Please note that last-minute bookings may not always be available, especially during peak or nighttime hours.
We appreciate your understanding.
2.Please note that our nurses do not perform medical procedures. In case of emergencies or clinical needs, they will promptly connect you to appropriate medical facilities and professionals.
Our service is designed to support—not replace—hospital care.
3.All fees and services are clearly outlined before booking. There are no hidden charges.
If you have any questions, please feel free to contact us—we’re here to ensure you feel safe and informed.
4.We provide document translation and formatting support for insurance purposes. However, we do not guarantee approval or reimbursement by your insurer. Please confirm your policy coverage in advance.
5.Currently, this service is available within central Tokyo (mainly 23 wards).
For inquiries regarding other regions, please feel free to reach out—we’ll do our best to assist or refer.
6.In case the reservation cannot be secured
We will make every reasonable effort to arrange a reservation at the requested medical institution. However, in certain cases, reservations may not be possible due to:
Limited availability or hospital-side conditions
Refusal by the medical institution based on their assessment
In such cases, we will refund the service fee after deducting a handling fee of 5,000 JPY (tax included).
If you wish to continue with an alternative hospital, we will provide one additional coordination attempt free of charge, as long as it is requested within 7 days of the original application.