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Whenever you need
0+
Languages Support
0 Ways
Clinic, telehealth, or home visit
Nationwide
Across Japan
We do not use AI bots.
From the first message to the final follow-up, every step of your care is handled by real people. Our nurses listen to your symptoms, understand your concerns, and stay with you throughout the entire process with genuine human care.
Backed by Medical Experts.
Our services are overseen by a network of specialists including doctors, pharmacists, radiology teams, and lab technicians, ensuring safe, sound, and efficient care every step of the way.
200+ Languages.
Our real-time chat support is available in 200+ languages, so you can describe your condition clearly in your native language and receive the care you need with confidence.
Delivering trusted healthcare with compassion.
Our Vision
Care, Your Way
Our nurses coordinate the right care and simplify complex processes, helping you get back to your daily life.
Services
Different types of departments we have for your healthcare
Services
Home Visits/Telehealth
Whether your symptoms are mild or you feel too unwell to leave your hotel, we can connect you with a doctor in the way that suits your condition, either through an online consultation or a doctor’s visit to your location.
Prescriptions can be sent to a nearby pharmacy or, when available, delivered to your home or hotel.
Same-day prescription
Available across Japan
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4 simple
processes
From booking to after follow, we handle every medical detail so you can focus on your daily life.
01
Select Plan & Enter Info
Choose your preferred support level and pay securely. You will then be asked to provide your basic medical information for personalized care.
02
Start Your Chat
We'll send a shared URL for your chat screen to your registered email address. Simply click to start consulting with our nurse.
03
Medical Arrangements
Depending on your situation, we handle clinic appointments, coordinate telehealth consultations, or arrange home visits for you. For in-person clinic visits, we send you a digital medical summary that you can present at reception to skip long explanations and language barriers.
04
Aftercare Support
Standard plans and above include aftercare support based on your selected plan, helping monitor your recovery and next steps.
Pick Your Support Level
This is a service description
Basic
Business Hours Only
(9am-6pm)
365 Days
Health Consultation via Chat
General Health Advice
Hospital Guidance
In-person Visit Arrangement
100-Language Support
Standard
Business Hours Only
(9am-6pm)
365 Days
Health Consultation via Chat
General Health Advice
100-Language Support
Video Consultation Arrangement
Home & Hotel Visit Arrangement
Premium
24-Hour Support
365 Days
Health Consultation via Chat
General Health Advice
100-Language Support
Video Consultation Arrangement
Home & Hotel Visit Arrangement
ER Visit Support
Emergency Communication Support
48-Hour Follow-Up Chat